RiaRia.dk is operated and owned by: TPSC ApS under the registration number: (CVR) DK-41874236
You can contact RiaRia.dk by e-mail firstname.lastname@example.org.
These sales and delivery conditions apply to the purchase of goods at RiaRia.dk for delivery in the EU.
Acknowledgement of order receipt and order confirmation
When you order an item from us, you will receive a receipt by email to show your order has been received. However, you enter into a binding sales contract only when you have received an ‘order confirmation and sales receipt’ from us. Therefore, RiaRia.dk has the opportunity to cancel your order due to printing errors, technical problems, delivery failure, fair use policy and other similar situations. Please note that the items in your cart are not reserved and may sell out!
Ordering and payment
RiaRia.dk is open 24 hours a day and you can buy at almost any time. However, we may close the shop for maintenance. You can only make purchases when the store is open and available.
To purchase at RiaRia.dk you must be at least 18 years old and possess a valid bankcard that we accept. If you are not yet 18 years old, you may still purchase items if you have obtained your guardian’s consent and / or otherwise have a legal right to enter into a purchase.
You select the items you want to buy and put them in the “shopping basket”. You can edit the contents of the shopping basket right up to the time of order and you can continuously check the contents and price of the goods.
Any extra payments such as shipping or debit card charges will be calculated immediately before you are ready to pay.
When you are ready to order, click on “Checkout”, where you enter your name, address, email, telephone number, payment method and choose delivery method.
You can change the contents of the shopping cart right up until you confirm your purchase by clicking on the button “Go to secure payment”. After this, your order passes to RiaRia.dk and can no longer be changed.
You are required to provide a correct address for delivery of the goods. If the address you have provided cannot be confirmed, RiaRia.dk reserves the right to withhold delivery and cancel the order.
The minimum amount for a purchase at RiaRia.dk is 25 €.
All orders are confirmed automatically per. e-mail.
Prices and payment
All prices are in Danish kroner and incl. VAT. Orders can be paid with the following cards: MasterCard, Maestro, Visa and Mobilepay. RiaRia uses a payment gateway from yourpay.
RiaRia supplies our products to most of the World. Should you unexpectedly not be able to choose your country under your order – please contact our supper at email@example.com or write a message via Instagram @riariacph
Delivery time varies from country to country. In most of Europe, the delivery time is from 1-4 days, while the Far East and USA are 8-15 days (depending on country and carrier). weekdays Monday to Friday.
RiaRia strives to ship orders placed before 17:00 the same day.
After kl. 17:00 is sent the next working day.
Right of complaint
A 2-year right of complaint is granted in accordance with the Purchase Act. Our right of complaint applies to defects in material and / or manufacturing. You can have the item repaired, exchanged, the money returned or a reduction in the price, depending on the specific situation. The complaint does not apply to errors or damage committed by incorrect handling of the product / service. You must complain in “reasonable time” after you have discovered the defect / error. RiaRia will cover return costs to a reasonable extent.
Read more about your right to make a complaint on the Danish Competition and Consumer Authority’s website.
Upon return, complaints and use of the right of withdrawal, the item must be sent to:
Shipments are not received per. cash on delivery.
It is not possible to exchange or refund an item that has been sold at a discount in the SALES category.
In the case of a refund, please enclose bank information in the form of reg. No. and account number so that the agreed amount can be transferred. The information can be provided without risk per. mail or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.
There is a 14-day full right of return on items purchased in our webshop.
The period is calculated from that day;
– Where you receive the order.
Gets the last item in physical possession when it comes to an agreement on several different items, ordered in one order, but delivered individually or in several rounds.
Gets the last batch, or last part in physical possession, in the case of an agreement for the delivery of goods consisting of several lots / parts.
The first item in physical possession in the case of regular delivery of goods over a specified period.
Return costs must be borne by you.
Cancellation must be reported to us no later than 14 days after purchase and from cancellation you must return the shipment no later than 14 days after. The notice must be given per. mail to firstname.lastname@example.org. In the notice, you must clearly state that you wish to exercise your right of withdrawal. If you want to send the item back to us, you must fill in the enclosed Return Form and send the item to:
You can get the shipping label here: https://riaria.dk/product/return-shipment/
You can not regret by simply refusing to receive the item without giving clear notice.
Items not covered by the right of withdrawal
The following product types are not included in the right of withdrawal:
– Products that are manufactured according to the consumer’s specifications or have a clear personal touch.
– Sealed goods which, for health protection or hygiene reasons, are not suitable for return and where the seal is broken after delivery.
Goods which, due to their nature, become inextricably mixed with others upon delivery.
– Items where the seal is broken.
– Performed non-financial services if the provision of the service has commenced with the prior express consent of the consumer and recognition that the right of withdrawal ceases when the service is fully completed.
– Delivery of digital content which is not delivered on a physical medium, if the execution has begun with the consumer’s prior express consent and recognition thereof, that he or she thereby loses his or her right of withdrawal.
Newspapers, magazines or periodicals, however, excluding subscription agreements for such publications.
– Agreements entered into at public auction.
Goods that deteriorate or become obsolete quickly.
You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs of returning. When you return, you are responsible for the item being properly packed. You must enclose a copy of the order confirmation in the package. The expedition goes faster if you also fill in and enclose our Cancellation Form.
You bear the risk of the item from the time of delivery of the item until we have received the return.
We do not accept packages sent by post. cash on delivery.
The condition of the upon return
You are only liable for any deterioration in the value of the item, which is due to handling other than what is necessary to determine the item’s nature, properties and the way in which it works. In other words, you can try the item as if you were trying it in a physical store.
If the item has been tested in addition to what is described above, it is considered used. Which means that in the event of cancellation of the purchase, you will only receive part or none of the purchase amount back, depending on the commercial value of the item at the time of receipt – of the return. In order to receive the entire purchase amount back, you must therefore try out the item without actually using it.